Shipping policy

At Sinclair Garments, we’re proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for important details about how we process and deliver your order.

Last updated: February 26, 2026

1. General Shipping Information

We currently ship throughout the United Kingdom.

Shipping is handled through trusted international logistics partners and delivered locally within the United Kingdom by Royal Mail, Evri, DPD, or an equivalent recognized carrier. The final carrier may vary depending on location and logistics availability.

2. Processing Time

Orders are typically processed within 1–4 business days (Monday to Friday) after payment has been successfully confirmed, excluding weekends and holidays.

During peak seasons or promotional events, processing times may be slightly extended. If this occurs, we will notify you via email.

Order Cutoff Time: 5:00 PM (GMT)
Time Zone: Greenwich Mean Time – London

3. Shipping Rates

Free Shipping – We offer free shipping on all orders delivered within the United Kingdom. No minimum order value is required.

4. Estimated Delivery Times

Once your order has been processed and dispatched, delivery times are as follows:

Processing Time: 1–4 business days (Monday to Friday)
Transit Time: 4–9 business days (Monday to Friday)
Estimated Total Delivery Time: 5–13 business days

Delivery times are estimates and may vary due to carrier operations, customs processing, peak seasons, weather conditions, or other factors beyond our control.

Tracking information will be provided once your order has been dispatched (where available). Please allow up to 48 hours for tracking updates to appear.

5. Shipping Restrictions

We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions depending on United Kingdom-specific regulations or carrier restrictions.

6. Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.

7. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately by email: support@sinclairgarments.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.

8. Shipping Policy Updates

We may update this Shipping Policy from time to time to ensure compliance with applicable regulations and advertising platform requirements. The most recent version will always be published on this page.

9. Contact Information


Company name: T.vP. Studios (operating as Sinclair Garments)

Chamber of Commerce number: 98736434
VAT Number: NL868621547B01
Address: Graaf 3A, 6101CC Echt, Netherlands

Our customer service team is available during the following hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT/BST)
Saturday: 1:00 PM – 5:00 PM (GMT/BST)

Phone: +44 7463 588404
Email support: support@sinclairgarments.com